Contact Us

We're here to help. Get in touch with us today.

Contact Information

Feel free to reach out to us through any of the following channels:

Headquarters

Address: No. 163, Jalan Setia 4/5, Taman Setia Indah, 81100 Johor Bahru, Johor, Malaysia

Phone: +60 13-772 0329

Email: henry.kuick@gmail.com

Customer Service

Hotline: +60 13-772 0329

Hours: Monday - Friday, 9:00 AM - 6:00 PM

Email: tom@best-9.com

WhatsApp: +60 13-772 0329

Business Cooperation

Contact: Mr. Wong (Business Manager)

Phone: +60 12- 746 8318

Email: henry.kuick@gmail.com

For: Wholesale, Distribution, Partnerships

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Office Hours

Regular Business Hours

  • Monday - Friday 8:30 AM - 5:30 PM
  • Saturday 8:30 AM - 2:00 PM
  • Sunday & Public Holidays Closed

Emergency Support

For urgent matters outside business hours, please contact:

Phone: +60 13-772 0329 (24/7)

Email: henry.kuick@gmail.com

Note: Emergency support is for urgent business matters only.

Our Location

Visit us at our headquarters in Johor Bahru

Getting Here

By Car

Ample parking available on site. Use Waze or Google Maps for directions.

From Airport

30 minutes from Senai International Airport. Taxi and Grab services available.

Planning a Visit?

We recommend scheduling an appointment in advance to ensure we can provide you with the best service. Please contact us to arrange a visit.

Call to Schedule

Frequently Asked Questions

You can purchase through our authorized distributors or contact our sales department directly. For wholesale inquiries, please contact our business cooperation team.

Yes, all products have clear expiration dates printed on the packaging. We recommend checking the date before purchase and consuming products before the expiration date for best quality.

Yes, we provide wholesale services with volume discounts. Please contact our business department for wholesale pricing and minimum order requirements.

Yes, facility visits can be arranged by appointment. Please contact us at least 3 business days in advance to schedule a visit. All visitors must follow our safety protocols.

We accept returns within 7 days of purchase for unopened, undamaged products. Please contact customer service for return authorization and instructions.

Yes, we ship to most countries. Shipping costs and delivery times vary by destination. Contact us for specific international shipping information.